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Using Authority and Power (Taking Chances) (AL002)
Adaptive Leadership
Using Authority and Power (Taking Chances) (AL002)
Leadership isn’t about being in a position of authority. It’s about how well you can influence other people and mobilize them for your cause. Anyone can be a leader. Adaptive leaders encourage leadership among their employees so everyone can...
Assertive Communication (CA006)
Communication Skills Applied
Assertive Communication (CA006)
Many people feel uncomfortable being assertive in the workplace. Maybe you’ve got an excellent idea you’d like to talk about in your next meeting, but you can’t find the right moment to speak up. Or maybe you’re wondering if it’s ok to...
The Four Types of Company Culture (CCU01)
Company Culture
The Four Types of Company Culture (CCU01)
Although the old saying is, “Good things come in threes,” sometimes adding a 4th helps divide things up more neatly. Having 4 kinds of company culture means that every type of organization has a place to slot into. If you don’t know which...
Organisational Culture Models (CCU02)
Company Culture
Organisational Culture Models (CCU02)
No matter where you work, you’ll often hear the phrase, “that’s how we do things around here”. This is essentially what defines a workplace organizational culture. It outlines the most important beliefs, processes, and values that make an...
The Role of Leadership Development in Creating Company Culture (CCU06)
Company Culture
The Role of Leadership Development in Creating Company Culture (CCU06)
Everyone needs to know how to lead now and again. Being able to step up as a leader and take action to get things done might seem intimidating. But doing so helps to create a company culture that’s respectful, nurturing, and based on shared...
Understanding the Managerial Role (CM011)
Career Management
Understanding the Managerial Role (CM011)
Your career is going well, and you’re on the fast track to a management position. Are you ready for it? There are lots of similarities between a team-leadership role and a management role, but there are also many differences. It’s a...
The Value of Diversity and Inclusion in the Workplace (DI010-2)
Diversity and Inclusion
The Value of Diversity and Inclusion in the Workplace (DI010-2)
There are many benefits to having a diverse workforce, from improved public image to higher employee satisfaction. Recruitment strategies are important, but simply ensuring the presence of diversity isn’t enough. It’s also essential to focus...
Conflict Management Using EQ (EI008)
Emotional Intelligence
Conflict Management Using EQ (EI008)
All workplaces feature conflicts. These range from complaints about colleagues who don’t clean up after themselves, to power struggles, and professional jealousy. Conflict management is a useful tool for helping to alleviate such challenges....
Corporate Governance (UK) (FCA10)
Financial Conduct Authority (UK)
Corporate Governance (UK) (FCA10)
The corporation you work for has so many moving parts, no one knows everything that’s happening. Communications and documents are circulating all the time. Each interaction involves people whose mindsets, values, and interests won’t always...
Taking Accountability (LE007)
Leadership Essentials
Taking Accountability (LE007)
In the workplace, being able to see your faults and accept responsibility is vital. Not only does it set a positive example for others, but it can also help to inspire teams and improve your business’s development. Sometimes admitting you...

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